
Frequently Asked Questions
Everything you need to know about our tailoring services, orders, and more.
Orders & Pricing
You can place an order by visiting our store for a personal fitting, or by contacting us through the website. We will guide you through fabric selection, measurements, and design preferences to create your perfect garment.
Our bespoke suits vary in price depending on the fabric, design complexity, and finishing details. Please contact us or visit our collections page for current pricing. We offer options for various budgets without compromising on quality.
Yes, we offer flexible payment plans for bespoke orders. You can pay a deposit at the time of order and settle the balance upon collection. Contact us for more details on available payment options.
Custom orders can be modified within 48 hours of placement. Since bespoke garments are made specifically for you, cancellations after production has begun may not be possible. Please reach out to us as soon as possible if you need changes.
Tailoring & Fit
A bespoke suit typically takes 3 to 4 weeks from the initial consultation to the final fitting. Rush orders may be accommodated depending on our schedule — please inquire about expedited options.
For the best fit, we recommend an in-person consultation at our store. However, if you are unable to visit, we can provide guidance on taking your own measurements remotely. A follow-up fitting is recommended before final delivery.
Every bespoke suit includes a complimentary fitting session where adjustments are made. If minor alterations are needed after delivery, we are happy to make them at no extra charge within 30 days of collection.
Yes, our tailors can perform alterations and repairs on suits from other brands. Bring the garment to our store and we will assess the work needed and provide a quote.
Fabrics & Materials
We source premium fabrics from renowned mills around the world, including Italian wool, English tweed, linen, cotton, and silk blends. During your consultation, you can browse our full fabric library and feel the materials in person.
Absolutely. If you have a specific fabric you would like us to work with, bring it to our store and we will assess its suitability for your desired garment. Additional charges may apply for working with customer-supplied materials.
Shipping & Delivery
Yes, we offer nationwide delivery for completed garments. Delivery times and costs depend on your location. For bespoke orders, we recommend in-person collection to ensure the perfect fit.
We currently focus on domestic delivery but can arrange international shipping on a case-by-case basis. Please contact us to discuss international orders and shipping options.
Services
In addition to bespoke tailoring, we offer personal styling consultations, image consulting, wedding and event styling, wardrobe audits, and curated accessories. Visit our services page for the full range.
Yes, we offer comprehensive wedding styling packages for grooms and groomsmen. This includes custom suit design, fittings, accessories coordination, and day-of styling support. Book a consultation early to allow sufficient time for production.
Yes, our image consulting sessions cover personal branding, executive presence, colour analysis, and wardrobe strategy. You can book a session through our contact page or by calling the store directly.
Still have questions?
Our team is here to help. Reach out and we will get back to you as soon as possible.
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