Frequently Asked Questions

You can place an order by visiting our store on Kimathi Street, Nairobi for a personal consultation. Alternatively, contact us through our website or WhatsApp. We will guide you through fabric selection, measurements, and design preferences to create your perfect garment. For returning clients, we can also work from your existing measurements on file.

Our bespoke suits range from KES 15,000 to KES 30,000 depending on the fabric, design complexity, lining, and finishing details. Premium imported fabrics and intricate construction details will be at the higher end. We offer transparent pricing during your consultation and provide options for various budgets without compromising on quality or craftsmanship.

Yes, we offer flexible payment plans for all bespoke orders. Typically, a 50% deposit is required at the time of order to begin production, with the remaining balance due upon collection. For larger orders (wedding parties, corporate groups), we can arrange a three-stage payment plan. Contact us for details.

Custom orders can be modified within 48 hours of placement at no additional charge. After production has begun, modifications may incur extra costs depending on the changes required. Since bespoke garments are made specifically for you, cancellations after the cutting stage may not be possible. We recommend finalising all design decisions during your consultation.

We accept M-Pesa, cash, bank transfer, and all major credit and debit cards. For international clients, we can arrange payment via wire transfer. All payments are confirmed with a receipt and order reference number.